Grupo Social ONCE

ILUNION ALCORA SEVILLA

 

ROOM SERVICE

Dial 7120 to order room service. We offer a varied menu that you can enjoy in the comfort of your room from 7 a.m. to 11 p.m. Monday to Sunday.

WE ARE ACCESSIBLE

Tell us what you need. In the event of an evacuation, we are ready to help you.

Lifts with voice and display system to guide people with visual or hearing impairments.

Ask at reception. Service Directory and cafetería menu accessible by QR code.

Cane holders: make it easy to store these items anywhere in the hotel.

eferPr ential use tables for persons with reduced mobility in cafeteria and restaurant.

Pool lift to facilitate access to the pool for people with reduced . mobility Accessible parking.

WIFI INTERNET

There is free Wi-Fi available in rooms and common areas. Please ask for the password at reception

SAFE

Free service. Enquire at reception

MINIBAR

Help yourself to the complimentary mineral water in the minibar.

PILLOWS A LA CARTE

You can choose between a memory foam, latex or feather pillow.

(Subject to availability). Enquire at reception.

TV CHANNELS

All hotel rooms have over 20 channels showing public, private and international television networks and offering continuous and themed information. (The list of available channels may change).

TELEPHONE

Dial 9 to call reception.

Internal calls: Directly dial the room number you want to call.

External calls: Dial 0 for a direct line to the outside and then dial the number you want to call.

International calls: Dial 0 for a direct line to the outside and then dial 00. Next, dial the country code, the area code, and lastly the number you want to call.

RESTAURANTE

Located on the ground floor, its cafeteria menu combines simple

dishes with salads, pizzas and sandwiches. In the morning, you can

enjoy a full, buffet style breakfast for all tastes and diets.

Breakfast: Monday to Sunday, 7 a.m. - 11 a.m.

BAR CAFETERÍA

Monday to Sunday: 11:00 - 23:00 h.

PARKING

Price: €6.00/day. Check availability at reception.

LUGGAGE SERVICE

Check availability and prices at reception.

STORAGE AREA

We store your luggage for you until you get back to the hotel. Free service.

LATE CHECK OUT

Ask about times and rates at reception.

SWIMMING POOL-SOLARIUM

3.000 m2 terrace area with solarium, gardens and swimming pools. Check availability of towel rental service at reception.

Opening times:  11:00 to 21:00 h.

FITNESS

Free gym for the sole use of guests. Check schedule at reception.

EVENT ROOMS

The hotel has 23 event rooms measuring a total of more than 2.300m², perfect for holding company meetings, training courses or any other kind of event

IN THE EVENT OF AN EMERGENCY

Dear customer, if you smell burning or discover a fire, please follow these instructions: Immediately inform reception, indicating your room number. Follow the recommendations given by the staff of this establishment. Do not shout! Exit your room making sure to close the Windows and the door.

Do not use the lifts! Follow the marked escape route but do not run. If you notice smoke, stay as close as possible to the ground as you make your way to the exit: Crawl if necessary! If the path to the exit is blocked by smoke or fire, go back to your room, shut the door and stay inside. Make your situation known. Draw attention to yourself from the window.