Privacy Policy

Below you will find the privacy policy (hereafter, “website privacy policy” or “policy”) that governs the Online Platform https://www.ilunionhotels.co.uk/ (hereafter, “the Platform”), owned by ILUNION HOTELS, S.A. (hereafter “ILUNION HOTELS” or “us”).
PLEASE DEDICATE A FEW MINUTES TO READ OUR PRIVACY POLICY; IT WILL NOT TAKE LONG. THIS POLICY AIMS TO BE A SIMPLE, CLEAR AND TRANSPARENT WAY OF EXPLAINING HOW WE PROCESS AND PROTECT YOUR PERSONAL INFORMATION AND YOUR RIGHTS. YOUR SECURITY AND THAT OF YOUR PERSONAL DATA IS OF PARAMOUNT IMPORTANCE TO ILUNION HOTELS AND WE ARE SERIOUS ABOUT PROTECTING IT.

1. WHO DOES THIS POLICY APPLY TO?

This policy applies to all users of the platform, regardless of whether or not they are customers of ILUNION HOTELS (hereafter interchangeably referred to as “the user” or “the users”) who are considered to be natural persons. By “personal data” we are referring to any information about an identified or identifiable natural person.
If you are already a customer of ILUNION HOTELS because you signed a contract with us, you should also refer to the information contained in said contract concerning the specific privacy terms.
This platform is aimed at users over the age of 18, and the use of the platform by anyone under that age is prohibited. Users also responsibly acknowledge that they have sufficient legal capacity to be able to sign up for the services offered by ILUNION HOTELS.

2. IF YOU BROWSE OR USE OUR ONLINE PLATFORM, WHO IS THE DATA CONTROLLER OF YOUR PERSONAL DATA?

We are the data controller of your personal data:
Full name of the organisation: ILUNION HOTELS, S.A.
Registered office: c/ Albacete, 3, Edificio Torre Ilunion, 28027, Madrid, Spain
Physical location/headquarters: c/ Albacete, 3, Edificio Torre Ilunion, 28027, Madrid, Spain
Contact email address: marketing@ilunionhotels.com

3. WHAT TYPE OF DATA DO WE PROCESS?

The processing of your data is required to give you access to the content and/or features on the platform or, if you so wish, to be able to send you information or provide you with the services available on said platform. In this respect, we are firmly committed to processing your personal data legitimately and in line with the legal principles and obligations set out in current legislation regarding personal data protection.
When you browse our platform and, in particular, when you interact or register with us, you are directly providing us with data, for instance, when you fill out any forms or applications online in accordance with the purposes of processing indicated in each case (e.g., contact from, etc.).
The data you provide to us are in relation to those forms or applications on the platform and may vary depending on the type of form or application in question. Notwithstanding the foregoing, different categories of personal data may be collected by means of the platform and its different forms/applications. However, we always only request data that is appropriate, relevant and limited to what is necessary for the aforementioned purposes of processing (principle of data minimisation):
• Personal identifiable information (for example, your name and surname).
• Personal contact information (for example, your email address).

Likewise, when you browse our platform, you should pay attention to the cookies that are installed on your device as they involve the processing of your personal data depending on the type of cookies mentioned and their specific purposes (see cookie policy). If you accept our cookie policy, analytical cookies will be installed, which means the processing of personal data associated to your browsing profile for analytical and/or statistical purposes. It should be noted that if you continue browsing our platform despite the existence of prior information on our legal policies on the processing of personal data, this means that you unequivocally accept the cookies that are installed, although you may configure the use of analytical cookies at any time as indicated in said cookie policy

4. FOR WHAT PURPOSE DO WE USE YOUR DATA?

The personal data you provide us with will be processed for the purpose specifically stipulated in this privacy policy and, when applicable, in the different data forms stipulated in said policy. To that effect, the collection of data serves the following purposes of processing:
• To enable you to browse our platform and access the information and content contained therein.
• To respond to your requests or applications in accordance with the contact forms you submit to us.
• To quickly and effectively answer your questions on our services through the different channels available for that purposes (contact/question form).
• To enable and manage your user registration, if you so request it. You can unsubscribe from this register whenever you wish by writing to us at marketing@ilunionhotels.com.
• To give you access, if you are a customer, to the digital customer channel available through the platform https://www.ilunionhotels.com/bookcore/partempresas/login-particular/ (“exclusive club” section).
• To fully manage your personal customer account, which you become when you formally sign our contract conditions.
• To enable you to subscribe to our blog/newsletter if you so wish, so that you can access additional content and information that may be of interest to you.
• To receive information on activities, advantages, or any other information that could be of interest to you, including information for advertising or promotional purposes relating to the activities carried out by the entities that make up the ILUNION commercial group, which may disclose your personal data amongst each other for that purpose, only when you have unequivocally given authorisation to that effect. You may withdraw your consent at any time, although doing so will not affect the legitimacy of the processing of your personal data prior to said withdrawal. You may also find out which entities make up Grupo ILUNION by sending an email to marketing@ilunionhotels.com or visiting the following link: https://www.ilunion.com/en/services
• To enable the uses associated with cookies on the Platform as described in our cookie policy.
• In the event that you have accepted the cookie policy, to fulfil the purposes associated with the different types of cookies mentioned in said policy, particularly the analytical cookies (user/browsing profile), and to perform the analysis and retrieve the statistics relating to web browsing in order to improve our services and their quality. You can configure the use of analytical cookies any time and you can withdraw your consent regarding the uses associated with said cookies. Please note that the withdrawal of your consent to process your data regarding certain types of cookies, such as session or technical cookies, could prevent you from browsing our platform (go to cookie policy).
• To take all protective measures that apply in accordance with current regulations, including the possible anonymisation of your personal data by applying the appropriate methods for that purpose. Therefore, in this regard, anonymisation and psuedonymisation techniques may also be used to better protect your personal data.
• To apply the appropriate security, technical and/or organisational measures focusing on the risk that exists at any given time, including the pseudonymisation or encryption of personal data through our platform.

5. WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR DATA?

To allow you to browse our platform and give you access to information and to the content available on said platform.
Your consent and, where applicable, compelling legitimate grounds or those of a third party relating to the appropriate management, maintenance, development and evolution of the platform, tools, network and related IT systems for them to function properly and to enable the features, access to content and services, and the general security of all of the above.
To respond to your requests or applications in accordance with the forms or applications you submit to us.
Your consent
To quickly and effectively answer any questions you may have regarding our services.
Your consent and, where applicable, the implementation of precontractual measures at the request of the user/interested party.
To enable and manage your user registration, if you so request it.
Your consent.
To give you access, if you are a customer, to the digital customer channel available through the platform.
Execution of the contract signed with ILUNION HOTELS.
To fully manage your personal account if you are a customer.
Execution of the contract signed with ILUNION HOTELS.
To let you subscribe to our blog/newsletter if you would like to do so.
Your consent.
To receive information on activities or any other information that may be of interest to you, including information for advertising or promotional purposes relating to the activities carried out by the entities that make up the ILUNION commercial group.
You consent, and when article 21.2 of Law 34/2002, of 11 July, on information society services and electronic commerce, apples to such commercial communications, on ILUNION HOTELS’ prevalent legitimate interest.
If you have accepted the cookie policy provided for that purpose, to fulfil the purposes associated with said cookies, and in particular, to perform the relevant analysis resulting from your online browsing for analytical/statistical purposes.
Your consent.
To take all protective measures that apply in accordance with current regulations, including the possible pseudonymisation and anonymisation of your personal data by applying the appropriate methods for that purpose.
Compliance with a legal obligation (REGULATION (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereafter General Data Protection Regulation or GDPR) https://www.boe.es/doue/2016/119/L00001-00088.pdf. In the case of processing aimed at guaranteeing the security of the platform, the network and the related IT system, the compelling legitimate interest of ILUNION HOTELS or, where applicable, that of a third party, could be argued (recital 49 of the GDPR).
To apply the appropriate security, technical and/or organisational measures focusing on the risk that exists at any given time.
Compliance with a legal obligation (REGULATION (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or GDPR) https://www.boe.es/doue/2016/119/L00001-00088.pdf. In the case of processing aimed at guaranteeing the security of the platform, the network and the related IT system, the compelling legitimate interest of ILUNION HOTELS or, where applicable, that of a third party, could be argued (recital 49 of the GDPR).

When the legal basis for processing your personal data is your consent, we remind you that you have the right to withdraw said consent at any time, easily and free of charge, by emailing marketing@ilunionhotels.com.

6. HOW LONG DO WE STORE YOUR DATA?

Data related to the user’s browsing on our platform
- Generally, your data will be stored for these purposes for as long as is required and necessary for you to be able to correctly browse and use our platform and the content available on said platform that you access.
- With regard to the data associated with your browsing profile, in relation to the analytical cookies that you accepted as per the ILUNION HOTELS cookie policy, please refer to the section with information on the duration of said cookies (go to cookie policy).

To respond to your requests or applications in accordance with the forms or applications you submit to us.
- For the amount of time that is absolutely necessary to properly attend to your specific requests and/or applications as the case may be.
- Should they consist of the execution of pre-contractual measures or the signing of a contract with ILUNION HOTELS at your request, your data will be stored for as long as is necessary to fulfil said pre-contractual measures or service contract between the parties.

To quickly and effectively answer any questions you may have regarding our services.
For the amount of time that is strictly necessary to resolve or attend to them.

To enable and manage your user registration, if you so request it.
Until you request your data be removed from the register. If you are an ILUNION HOTELS customer, the storage periods for personal data described in these cases as indicated further on may be applied.

To give you access, if you are a customer, to the digital customer channel available through the platform.
For the necessary time to fully execute the contract between the parties (duration of the contract between the parties).

To fully manage your personal account if you are a customer.
For the necessary time to fully execute the contract between the parties (duration of the contract between the parties).

To let you subscribe to our blog/newsletter if you would like to do so.
Until you request your data be removed from the subscription.

To receive information on activities or any other information that may be of interest to you, including information for advertising or promotional purposes relating to the activities carried out by the entities that make up the ILUNION commercial group.
Until you exercise your right to withdraw your consent for the processing of your data for advertising or promotional purposes or, when applicable, you object to the processing of your data for direct marketing purposes, as per article 21.2 of the GDPR.

To take as many protective measures that apply in accordance with current regulations.
While a user’s personal data are being processed, including the storage of said data during the legally stipulated period, and regardless of the legal basis for processing that ILUNION HOTELS puts forward.

To apply the appropriate security, technical and/or organisational measures focusing on the risk that exists at any given time.
While a user’s personal data are being processed, including the storage of said data during the legally stipulated period, and regardless of the legal basis for processing that ILUNION HOTELS puts forward.

In any case, and notwithstanding the foregoing, the user should note the following:
- In accordance with current regulations governing personal data protection, as far as the correct processing of personal information by ILUNION HOTELS is concerned, this organisation may also securely store the information for three years from the time it is collected (statute of limitations in this context).
- With regard to the amount of time cookies are stored for, the user is advised to consult our cookie policy (duration section).
- In general, when personal data is no longer necessary for the purposes of processing for which they were collected, they will be blocked and will be available only to the relevant authorities for the purposes of ascertaining legal liability during the processing of said data, always in accordance with the applicable regulations. Such data may not be used for any other purposes other than the aforementioned. Once the legal period for blocking personal data has passed, said data will be deleted as per the applicable regulations, and may also be safely anonymised by ILUNION HOTELS, where applicable (anonymised/non-personal data).

7. WHAT HAPPENS IF YOU DON'T PROVIDE US WITH YOUR DATA?

We seek to request or apply the minimum amount of data strictly necessary for processing personal data in the pursuit of our business and social goals. And we do all of this in line with the principles set out in the applicable regulations.
Meanwhile, if you do not provide your personal data, this may have the following consequences:
1) you will be unable to properly browse our website (if you do not accept technical or session cookies); 2) we will be unable to process your application or specific request (for example, if you do not provide sufficient details on the corresponding form or application).
In any event, the information and personal data that you provide in each case, should always be:
• Sufficient, albeit limited and adjusted, and provided for the legitimate purposes for processing as indicated in each specific case, fully respecting the principles of purpose limitation and data minimisation.
• Accurate, up-to-date, and truthful, in order to be able to properly verify your identity, capacity and, where applicable, representation, as well as to be able to adjust the processing of your data to your specific needs and situation, if required. All in line with the accuracy principle that applies to personal data.

Users will be fully responsible for the personal data and information they provide to ILUNION HOTELS on the platform, and in relation to the services they require or contract.

8. DO WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?

Generally speaking, we do not share your data with third parties, nor do we sell them or offer them to third parties. Nevertheless, as an ILUNION HOTELS customer, your personal data may be shared with other companies within the Group of Companies to which ILUNION HOTELS belongs for merely internal administrative purposes, in accordance with recital 48 of the GDPR.
Likewise, if you previously accepted the communication of your personal data to other entities within GRUPO ILUNION (which can be consulted by sending an email to marketing@ilunionhotels.com or by visiting the following link: https://www.ilunion.com/en/services) to receive information on activities, events, advantages, promotions, or any other information that may be of interest to you, including information for advertising or promotional purposes relating to the activities carried out by said entities, then your personal data will be communicated to the latter. You may withdraw your consent for that purpose at any time, although doing so will not affect the legitimacy of the processing of your personal data prior to said withdrawal, in accordance with the GDPR.
Likewise, it is possible that certain third parties can access your personal information in the provision of services to ILUNION HOTELS. For example, in the case of third-party cookies that apply to the platform (go to cookie policy).
ILUNION HOTELS has different data processors for processing the personal data under its control, to whom it gives access to said data as trusted suppliers, and only when this is strictly necessary for the provision of the services contracted with said suppliers. These data processors operate under a service contract in accordance with the terms, conditions and guarantees set out in Article 28 of the GDPR. ILUNION HOTELS performs the necessary controls, inspections and audits in this regard to ensure that said processors are in strict compliance with the contracts signed to that end and with the applicable regulations.

9. ARE YOUR PERSONAL DATA TRANSFERRED INTERNATIONALLY?

We inform you that, generally speaking, there are no international transfers of your personal data planned, and ILUNION HOTELS takes the necessary measures and guarantees in this regard in accordance with the applicable personal data protection regulations.
Notwithstanding the foregoing, our cookie policy informs about the existence of possible international personal data transfers in connection with the services that certain companies provide (third-party cookies). All of these international transfers are fully guaranteed in accordance with the applicable regulations, and are carried out by entities included in the list of certified entities in the Privacy Shield framework (go to cookie policy).

10. WHAT ARE YOUR RIGHTS? WHAT DO THEY MEAN? AND HOW CAN YOU EXERCISE THEM?

Right to be informed
The right to obtain appropriate information from ILUNION HOTELS, both at the time your personal data is being collected (whether it is obtained from you or a third party), and at any moment after that as regards the processing of your personal data. You are in control of your personal information. Please refer to articles 12 to 14 of the GDPR.
How can you exercise them?
ILUNION HOTELS seeks to provide you with all the necessary information regarding the processing of your personal data, pursuant to articles 12 to 14 of the GDPR. However, if you have any questions about our privacy and cookie policy, please do not hesitate to write to us at: marketing@ilunionhotels.com and we will get back to you.

Right of access
The right to receive confirmation from ILUNION HOTELS as to whether or not they are processing your personal data, and to basic information relating to such processing (article 15 of the GDPR), as well as to obtain a copy of the personal data being processed.
How can you exercise them?
To exercise this right, send an email to marketing@ilunionhotels.com with the subject “Exercising Rights” and attach, if ID is required, a copy of your national ID card or an equivalent identification document (passport, N.I.E, etc.).

Right to rectification
The right to have your personal data rectified by ILUNION HOTELS without undue delay under the terms of article 16 of the GDPR.
How can you exercise them?
To exercise this right, send an email to marketing@ilunionhotels.com with the subject “Exercising Rights” and attach, if ID is required, a copy of your national ID card or an equivalent identification document (passport, N.I.E, etc.).

Right to erasure
The right to have your personal data erased by ILUNION HOTELS without undue delay under the terms of article 17 of the GDPR.
How can you exercise them?
To exercise this right, send an email to marketing@ilunionhotels.com with the subject “Exercising Rights” and attach, if ID is required, a copy of your national ID card or an equivalent identification document (passport, N.I.E, etc.).

Right to restrict processing
Right to restrict the processing of your data by ILUNION HOTELS when:
- You contest the accuracy of your personal data, for a period that allows ILUNION HOTELS to verify their accuracy.
- The processing is illegal and you object to them being erased (and instead, you request to restrict their processing).
- ILUNION HOTELS no longer needs the personal data, but you need them to formulate, exercise or defend claims.
The exercising of this right will be confined to the stipulations of article 18 of the GDPR.
How can you exercise them?
To exercise this right, send an email to marketing@ilunionhotels.com with the subject “Exercising Rights” and attach, if ID is required, a copy of your national ID card or an equivalent identification document (passport, N.I.E, etc.).

Right to data portability
The right to receive the personal data that concern you and that you provided to us in a structured, commonly used and machine readable format, or to transmit said data to another controller when this is technically possible under the terms described in article 20 of the GDPR.
How can you exercise them?
To exercise this right, send an email to marketing@ilunionhotels.com with the subject “Exercising Rights” and attach, if ID is required, a copy of your national ID card or an equivalent identification document (passport, N.I.E, etc.).

Right to object
The right to object at any time to the processing of your personal data, including any profiling of data, unless ILUNION HOTELS or a third party demonstrate compelling legitimate grounds, as described in article 21 of the GDPR.
How can you exercise them?
To exercise this right, send an email to marketing@ilunionhotels.com with the subject “Exercising Rights” and attach, if ID is required, a copy of your national ID card or an equivalent identification document (passport, N.I.E, etc.).

Rights related to automated decision making including profiling
The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you under the terms of article 22 of the GDPR.
How can you exercise them?
To exercise this right, send an email to marketing@ilunionhotels.com with the subject “Exercising Rights” and attach, if ID is required, a copy of your national ID card or an equivalent identification document (passport, N.I.E, etc.).

Right to withdraw consent
You have the right to withdraw consent at any time. The withdrawal of consent will not affect the lawfulness of processing by ILUNION HOTELS based on your consent before its withdrawal
How can you exercise them?
Said withdrawal may be communicated by means of the forms, content, and privacy settings made available by ILUNION HOTELS (for instance, requesting to unsubscribe from the newsletter using the link provided for that purpose). Nevertheless, this withdrawal may also be communicated by emailing: marketing@ilunionhotels.com to attend to your right as per the applicable regulations.

Right to lodge a complaint with the competent supervisory authority (AEPD)
The possibility of reporting to the competent authority any breach of your rights to personal data protection (articles 13 and 14 of the GDPR).
How can you exercise them?
We recommend that before filing any kind of complaint with the Spanish Data Protection Agency (AEPD), you contact us to analyse the situation in question and so that we can try to come up with an effective and amicable solution. Notwithstanding the above, please feel free to visit the website of the Spanish Data Protection Agency (AEPD) www.aepd.es.

11. ARE THERE MEASURES IN PLACE FOR THE SECURITY AND PROTECTION OF YOUR PERSONAL DATA?

Considering the nature, scope, context, and the indicated purposes of processing, as well as the varying degrees of probability and seriousness of risks to your rights and liberties, ILUNION HOTELS applies (and will continue to apply) suitable technical and organizational measures in order to guarantee the requisite security and protection of your personal data, meeting privacy criteria by design and by default, as well as applying a system that focuses on the concurrent risk, which will be revised and updated by ILUNION HOTELS whenever necessary.

12. VALIDITY AND MODIFICATION OF THE PRIVACY POLICY

This policy is valid from 30 April, 2019.
ILUNION HOTELS reserves the right to modify this policy to adapt it to future legislative, doctrinal, or case law developments that apply, or due to technical, operating, commercial, corporate or business reasons, giving you reasonable, prior notice regarding the changes made whenever possible. In any case, we recommend that each time you access the platform, you read this policy carefully, as any changes will be published here.
Additionally, ILUNION HOTELS may personally inform you of any planned changes to this policy, before they come into force, whenever this is technically and reasonably possible, and particularly when you are a registered user or customer of ILUNION HOTELS.

13. DO YOU NEED TO CONTACT US?
Our commitment to protecting the personal data of our users led us to create a DATA PROTECTION AGENCY COMMITEE that has the role of Data Protection Officer (DPO) at ILUNION HOTELS, that user can contact in relation to all matters concerning the processing of their personal data and to exercise their rights as stipulated in the GDPR. You can contact our DPO through the following contact details:

Contact email address: dpd@ilunion.com
Contact phone number: ………………………………………..…
Address: c/ Albacete, 3, Edificio Torre Ilunion, 12, Madrid, Spain

14. APPLICABLE JURISDICTION

In general, any dispute or conflict will preferably be made known to the other party in order to come to an amicable, mutually agreed upon solution, using the channel and email address indicated in section 13 of this policy.
If this is not possible, in accordance with the criteria set out in the GDPR to determine the competence of the lead supervisory authority regarding the reporting of any conflict, dispute or claim concerning this privacy policy, at least administratively, you are informed that the authority in question is the Spanish Data Protection Agency (AEPD), adhering at all times to article 56 of the GDPR. With regard to the right to an effective judicial remedy against ILUNION HOTELS in such cases, the provisions of article 79.2 of the GDPR also apply, meaning that proceedings may be brought before the Judges and Courts of the City of Madrid when the controlling entity has an establishment in Spain. Current Spanish and European regulations will be abided by in this regard.

Cookie Policy

Below you will find the privacy policy (hereafter, “website privacy policy” or “policy”) that governs the Online Platform https://www.ilunionhotels.co.uk/ (hereafter, “the Platform”), owned by ILUNION HOTELS, S.A. (hereafter “ILUNION HOTELS” or “us”).
As established in recital 30 of the REGULATION (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereafter “General Data Protection Regulation” or the “GDPR”), natural persons may be associated with online identifiers provided by their devices, applications, tools and protocols, such as internet protocol addresses, cookie identifiers or other identifiers such as radio frequency identification tags. This may leave traces which, in particular when combined with unique identifiers and other information received by the servers, may be used to create profiles of the natural persons and identify them. Therefore, ILUNION HOTELS has a cookie policy in line with the applicable regulations.
PLEASE DEDICATE A FEW MINUTES TO READ OUR COOKIE POLICY; IT WILL NOT TAKE LONG. THIS POLICY AIMS TO BE A SIMPLE, CLEAR AND TRANSPARENT WAY OF EXPLAINING HOW WE PROCESS AND PROTECT YOUR PERSONAL INFORMATION AND YOUR RIGHTS. YOUR SECURITY AND THAT OF YOUR PERSONAL DATA IS OF PARAMOUNT IMPORTANCE TO ILUNION HOTELS AND WE ARE SERIOUS ABOUT PROTECTING IT.
WE ALSO RECOMMEND YOU CAREFULLY READ OUR WEBSITE PRIVACY POLICY.

1. WHO DOES THIS POLICY APPLY TO?

This policy applies to all users of the platform (hereafter interchangeably referred to as “the user” or “the users”), whether or not they are customers of ILUNION HOTELS, who are natural persons.

2. WHO IS THE DATA CONTROLLER OF YOUR PERSONAL DATA?

3. DOES THE PLATFORM USE COOKIES? WHAT ARE THEY?

The platform uses cookies, i.e., files or small pieces of data that are downloaded to your device (personal computer, smartphone, tablet, mobile device, etc.) and they can come in several types.
Generally, and in accordance with the Cookie Guide published by the Spanish Data Protection Agency (AEPD), cookies can be classified based on different parameters:
3.1) Depending on the entity that manages the device or domain from where the cookies are sent and the data obtained are processed, cookies can be:

- First-party cookies: Cookies that are sent to a user’s terminal equipment from a computer or domain managed by ILUNION HOTELS and from which the service requested by the user is provided.
- Third-party cookies: Cookies that are sent to a user’s terminal equipment from a computer or domain that is not managed by ILUNION HOTELS, but rather by another entity that processes the data obtained through the cookies. If the cookies are installed from a computer or domain managed by ILUNION HOTELS but the information collected is managed by a third party, said cookies cannot be considered as ILUNION HOTELS first-party cookies. In that regard, ILUNION HOTELS may hire the services of analysis and measurement companies that measure and/or analyse the browsing behaviour of users on the platform and act on their behalf by analysing the data obtained with these third-party cookies with the sole objective of improving the service provided by ILUNION HOTELS.
3.2) Depending on the time they remain activated in the terminal equipment (duration), cookies can be:

- Session cookies: Cookies designed to collect and store data while the user visits the platform.
- Persistent cookies: Cookies that are stored on the device and can be accessed and processed during a period of time defined by the entity in charge of the cookie, which can range from a few minutes to several years.
3.3) Depending on the purpose for which the data obtained through the cookies is being processed, cookies can be:

- Technical cookies: Cookies that allow the user to browse the platform and use the different options or services available, such as control traffic and data communications, identify the session, access areas with restricted access, remember the items included in an order, complete an event registration or participation form, use security components while browsing, store content to play videos or sounds, or share content on social media.
- Personalisation cookies: Cookies that allow the user to access the service with some general features defined by default according to a series of criteria on the user’s device, such as language, browser used to access the service, regional settings from which the service is accessed, etc.
- Analytical cookies: Cookies that allow the entity in charge of them to track and analyse the behaviour of users of the websites to which they are linked. The information collected by these cookies is used to measure the activity on the platform and to compile browsing profiles of its users in order to make improvements based on an analysis of the data on how users use the service.
- Advertising cookies: Cookies that allow the most effective use possible of the advertising space that the publisher has included on the website, application or platform used to provide the service, based on criteria such as edited content or how frequently advertisements are shown.
- Behavioural advertising cookies: Cookies that allow the most effective use possible of the advertising space that the publisher has included on the website, application or platform used to provide the service. These cookies store information on user behaviour obtained through the continuous monitoring of their browsing habits, so that a specific profile can be developed to display advertising accordingly.

4. WHAT COOKIES DO WE USE ON THE PLATFORM?
As detailed below, the cookies used on the platform may be first-party or third party cookies, and can be either session, persistent, technical or analytical cookies.
As indicated, third-party cookies are used, however the appropriate guarantees are in place in terms of any possible international personal data transfers, in accordance with current regulations. They are managed by entities that are either Privacy Shield certified (in force) or that are based in the European Economic Area (EEA), as specified below. In the case of Google Analytics, please go to the following link for information: https://support.google.com/analytics/answer/7105316?hl=es

5. WHO USES THE COOKIES?

The information collected via the cookies on the platform may be used both by the owner (first-party cookies), or by a third-party that provides a service to said owner (third-party cookies).

6. MANAGEMENT, ACCEPTANCE AND CONFIGURATION OF THE COOKIES

Consent can be unambiguous and can be granted implicitly when this is deduced from the action if an individual (for example, if the individual continues to browse the platform and thus accepts the use of cookies to monitor their browsing). Therefore, every time you access our platform, we provide you with information on our cookie policy. If you continue browsing despite this information, you are understood to have given your unambiguous consent for the purposes associated with said cookies. You may change your browser settings at any time, except in the case of technical cookies, including the cookie relating to the legal notice about our use of cookies on the platform in compliance with applicable regulations.
Technical cookies are essential for the user to be able to browse the platform and so deactivating or disabling them will prevent the user from browsing said platform. In other words, these cookies are absolutely necessary to enable said browsing and to support the functions of ILUNION HOTELS (whether or not they are determined by the applicable regulations), and therefore, they cannot be disabled. Likewise, if you disable another type of cookies, certain features made available by ILUNION HOTELS on their platform to offer you the best service possible or to improve the quality of the platform may stop working or not work properly.
With regard to analytical cookies, you may withdraw your consent in relation to this policy at any time, and can disable the cookies stored in your computer or device in your internet browser settings, as shown below.
We show you how to manage and disable the cookies used on the platform through the different options available on the most commonly used browsers.

- Google Chrome
- Mozilla Firefox
- Microsoft Internet Explorer
- Safari

7. DO YOU NEED TO CONTACT US?

EIf you have any questions or suggestions regarding this policy, please do not hesitate to contact us at the follow email address: marketing@ilunionhotels.com.